Privacy Policy

The Education Collective Pty Ltd (ABN 79 692 127 754) (“we”, “us”, “our”) respects your privacy and is committed to protecting and handling personal information in an open, secure and transparent manner, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What personal information we collect

We collect personal information such as your:

  • Name
  • Organisation and role title
  • Email address
  • Phone number
  • Billing and payment details
  • Information you provide when you:
    • Submit an enquiry or contact form
    • Subscribe to updates or communications
    • Engage us for consulting, compliance, advisory or training services


We also collect technical data automatically when you interact with our website, including:

  • IP address
  • Device type
  • Browser type
  • Pages visited and time spent on the site

Why we collect it and how we use it

We collect and use personal information to:

  • Respond to enquiries and provide services
  • Manage client relationships, projects, invoicing and administration
  • Improve our website performance and service delivery
  • Send updates, insights and communications you request


You can unsubscribe from marketing communications at any time using the link included in our emails.

Sensitive information

We only collect sensitive information if it is reasonably necessary for our services and with your consent (or where otherwise permitted by law). Sensitive information may include details related to health, compliance obligations or other regulated matters where relevant to our work.

Sharing and disclosure

We may share personal information with trusted third-party service providers that support our operations, including:

  • cloud storage and file management platforms
  • email and communication systems
  • accounting and payment processing providers
  • scheduling and project management tools

We take reasonable steps to ensure these providers handle personal information securely and in accordance with privacy laws.

Overseas disclosure

Some of our service providers may store or process data outside Australia, including in countries such as the United States or the European Union.

Where personal information is disclosed overseas, we take reasonable steps to ensure appropriate safeguards are in place in line with the APPs.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we securely delete or de-identify it.

Cookies and analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website and to improve performance and user experience.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Security and data breaches

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

If we experience an eligible data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

Access and correction

You may request access to, or correction of, your personal information by contacting us using the details below.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us and we will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact

For privacy enquiries, access or correction requests, or complaints:

Email:  info@tecollective.com.au
Website: www.tecollective.com.au
Postal address: 2/18 Blanck St, Ormeau QLD 4208

Last updated: February 2026
Full policy: You can request a copy of our full Privacy and Data Protection Policy at any time.